Have you noticed yourself ever saying or thinking something similar to this…. He yelled at me and made me feel like I was a failure. Here’s the format – He/ She/ They (action) and made me feel (emotion). You may or may not have realised already, there is a GAP between what someone does and says to you, and how you choose to interpret it.
Someone could call you a nasty name or say something hurtful, and you could choose to:
How you choose to act in response (notice I didn’t say react) to what other people do or say to you has to do with…
If you have a low level of ego-strength and self-worth, and look to other people to validate and support you, you are likely to be very vulnerable to be affected by other people’s emotions and actions. You are likely to take their opinion personally and be at the effect of their actions.
If you have a high sense of ego-strength and self-worth, and can self-validate then you are more likely to be more compassionate for the other person and realise that it’s probably not about you, and even if it is, getting emotional about the problem will not help to solve it. If you care a lot about the persons opinion, you might attempt to extract the key feedback from the interaction, in order to decide whether to take it on board or not. You are not likely to take their opinion personally, understanding that it is just their opinion, and take responsibility for your own emotions and actions in the interaction.
“Having ongoing training is essential for our team and our business. It’s important to look after the people that look after others. Kylie has the experience, professionalism and knowledge to engage with our team and help them understand about human behaviour and why people do what they do. In the wellness and health industry it’s a different sales and service delivery and it’s imperative to keep on top of these understandings to perform at our best to help others. We couldn’t recommend Kylie high enough.”
I have worked with Kylie over many years. She has helped me as a Business Mindset Coach, as a motivational speaker for clients when I had my gyms with Vision and more recently at Flow Athletic. I bring her in to train my Personal Training teams in mindset, communication and how to coach our clients better and excel in our own personal mastery.
I highly recommend her work.